About Us
Call Criteria has a proven track record of increasing customer service and ROI through high-performance Quality Assurance.
Uncategorized
November 4, 2021
Artificial Intelligence’s Influence on Call Center Performance
The Common Call Center Problem Call centers are the one of the most important parts of any business. They play an essential role by providing customer service to their clients and customers. The main purpose is to provide quality services at affordable
Read More
October 28, 2021
Call Center Sentiment Analysis is Vital to Customer Expierence
What is Customer Sentiment Analysis? Customer sentiment analysis is an analytical technique used by companies in order to gain insights into their customers’ opinions, attitudes or emotions towards them. It helps businesses understand what they are doing
Read More
February 12, 2021
The Science Behind Customer Personas
Quick question, when was the last time you took a long hard look at what makes your customer base tick? If it’s either been a while or you’ve never come around to it, then you need to keep reading this. Once a strategy reserved for the ‘Apples’ of the
Read More
Menu Links
Contact Info
- 19525 Ventura Blvd. Tarzana, CA 91356
- Hello@CallCriteria.com
- (866) 903-9540
Copyright 2020 Call Criteria All Rights Reserved.