Call Criteria, a cutting edge call center quality assurance service company, was thrilled to attend and co-sponsor LeadsCon Las Vegas 2015. LeadsCon Las Vegas has emerged as the premier lead generation conference and provides an important forum for anyone in the lead generation or call center space to share knowledge, discuss new trends, and identify opportunities for further growth. As a sponsor and an exhibitor at the event, Call Criteria had the opportunity to showcase its dynamic call center quality assurance product and service.
Call Criteria is setting a new trend when it comes to quality assurance. Is there a better way? Absolutely! When call centers think of ways to ensure compliance to business processes, they turn to Call Criteria’s dynamic solution. The 21st century call center must be compliant and have top performers. Call Criteria custom evaluates your calls with human analysts. They know that the difference between good and exceptional is in the details!
“On the Bag”! Every participant at the event received a blue bag with the Call Criteria name and logo displayed on the side. It was incredible exposure for their brand! The blue bags were everywhere, in the exhibit hall, in the sessions, at breakfast, they were seen everywhere! And everywhere that these bags were seen, our name and logo was shown off as well.
“We were beyond excited to take on the Bag sponsorship for this year’s LeadsCon Las Vegas. We appreciate LeadsCon’s role as the platform for knowledge exchange within the lead generation community and we are thrilled to have co-sponsored the most anticipated event in lead generation all year. Having launched our human evaluation quality assurance platform at last year’s LeadsCon Las Vegas, we were happy to be back with new and improved features to further showcase and simplify the quality assurance process,” said VP Tracy Park.
Are your agents following the sales process? Are they creating huge risk for your organization? Are you needing a third party-unbiased organization to brag about your quality? Take advantage of the new quality assurance trend and best practice and let Call Criteria evaluate and analyze your sales and service interactions. Through their modern, easy-to-use and comprehend dashboard, you will easily see the key behavioral drivers that your top performers use and that your bottom performers don’t.
It is as easy as 1-2-3. Define your criteria, leave the listening to us, use the actionable results to change and influence behaviors! Bottom line, get results!
Let Call Criteria show you a demonstration and discuss pricing! Contact today to learn more.
801-256-6688 or www.CallCriteria.com