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Visualize Your Sales Performance

Rebuttal Opportunities
Rebuttal Opportunities

Find out how many rebuttal opportunities each agent is faced with on every call without listening to any.

Average Rebuttals Per Call
Rebuttal Attempts

Understand how many rebuttal attempts your agents make when they are faced with the opportunities.

Dnc Violations
DNC Violations

Avoid DNC violations and track the agents that breach the DNC policy with tagged calls and audio proof.

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Objection Analysis

Having a visual representation of how your calls are handled allows you to make changes at a high level.

  • Total Calls
  • Rebuttal Opportunities
  • Average Rebuttal Attempts
  • Non-Relevant Rebuttals
  • DNC Violations
  • Unprofessional Call Count
Sales Analytics
Sales Performance

Understand Why Your Sales Are Low And How To Improve Them

Rebuttal numbers matter, but understanding the objections is more important to creating better sales performance.

  • Tagged calls for individual objection reasons
  • View overall percentages for objections
  • View Non Relevant Rebuttal Attempts
  • Time Stamped Rebuttal Opportunities
  • Time Stamped Rebuttal Attempts
  • Visual Representation Of Performance

FEATURES

Track Individual Agents Or Team Performance

  • Total Sales Calls

    Total Sales Calls

    AI and humans tag calls as sales, and extract data based on the requirements of your company.

  • Average Rebuttals Per Call

    Avg. Rebuttals Per Call

    Seeing how many of those opportunities are taken will give you a better overview of your sales staff.

  • Dnc Violations

    DNC Violations

    Do Not Call violations are damaging to the company and can bring litigation. Monitor and reduce them.

  • Rebuttal Opportunities

    Rebuttal Opportunities

    Visualizing the number of rebuttal opportunities that your business has will help to understand your customers.

  • Analyzed

    Non-Relevant Rebuttals

    Keep track of non-relevant rebuttals, as any increase can be damaging to the company's reputation.

  • Unprofessionalism

    Unprofessionalism

    Unprofessional attitudes can have disastrous consequences for the reputation of your business.

SOLUTIONS

Get the Whole Picture Of Your Sales Calls - Nothing Less

See all of the sales data that you need on one easy to read, high-performance dashboard.

Track and monitor your sales calls to see what areas need adjustments and take decisive action.

Stay on top of sales operations; increase your performance.

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Recent Blog

July 7, 2022

Some of the Benefits of Voice Analytics

It’s no secret that call centers are a vital part of many businesses. However, what is a secret is the amount of data that call centers generate. Until recently, this data has been largely ignored. However, with the advent of voice analytics, all of that is

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November 17, 2021

Coaching in a Call Center – Eliminate Persistent Mistakes

Call centers are only as good as the agents on the phone. You want them to be as efficient and well-trained as possible to deal with any eventuality. Coaching in a call center may seem like a daunting task, especially when you have hundreds of people with

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November 16, 2021

AI and Human Voice Analytics – Creating Better Call Centers

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November 8, 2021

Agents Shouldn’t Be Considered ‘Outdated’ in the Modern Call Center

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November 4, 2021

Artificial Intelligence Influence on Call Center Performance

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October 28, 2021

Call Center Sentiment Analysis is Vital to Customer Expierence

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October 19, 2021

What Industries Use Quality Assurance? Q&A

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October 18, 2021

Improving Sales Performance through the Advantages of a High-Performing Dashboard

How Can a Call Center Improve Sales Performance Call/contact centers can improve sales performance by using the following techniques: 1. Use a call tracking system to monitor sales agent and sales team calls, identify problems in your process, and make

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October 18, 2021

How AI Speech Analytics Enhances the Process of Customer Service

What is Speech Analytics in Call Center? The process of speech analytics involves analyzing conversations that are captured by call centers to identify patterns, trends, and anomalies within them. This helps companies improve their services and products

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September 2, 2021

18 Top Points for Top Call Quality Monitoring

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